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Information
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Items
-All umbrellas are handmade as orders are received.
-Description and pictures given are an accurate representation of the
product however, slight variations may occur do to product availability in
cases like this an equal or greater substitute will be used.
-If stored properly the umbrellas will last a long time and can be reused.
Prices
-Prices are clearly marked for each item. Shipping and handling cost will
be calculated and added to the order at checkout.
-If you want to request a customized item you can email us at
umbrellacreator@aol.com or contact us through the special order request
form with the details and we will try to accommodate you as best as
possible.
Order Time
-Please allow 2 - 3 weeks for orders to be filled. This time frame will vary
based on the payment method used, workload and possible shipping
delays.
-In cases of rush orders, there will be an additional charge and extra
charges will have to be determined upon location and time frame.
Tax
-New York state residents will be required to pay sales tax which will be
calculated at the time of sale.
Payment Methods
-At this time all payments will go through PayPal. For people who don't
have a Paypal account you can pay with a charge card through PayPal.
-Using this system ensures a secure and easy transaction.
Return Policy
-All items are handmade and all sales are final. Each product is
thoroughly inspected before being shipped. All shipments must be
examined thoroughly upon receipt. For returns or exchanges due to
damage during shipping, we must be notified within 24 hours from
delivery date.
The products are made to be used as decorations. We cannot be held
responsible for damage to the products if used in any other way than
intended, mishandling or improper storage.
Shipping & Handling
-Shipping method will be UPS Ground and the cost will be calculated at
time of checkout.
-Costs are shown for each item and added to the item price when ordered.
-Insurance is included in listed cost.
-Special shipping requests ( type or time) will require additional charges
and be determined accordingly.
property of, Elegant Umbrella. The reproduction or use of any of the contents on this site is expressly prohibited unless authorized in writing by Elegant Umbrella.
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